Playbook
Supplier escalation with evidence.
Turn a difficult supplier conversation into a data conversation: the facts to prepare, how to run it, how to follow through.
WERISCO editorial4 August 20265 min
Prepare the facts
- OTIF over 13 weeks, by week.
- Lead time: quoted vs actual distribution.
- Cost to you: expedites, line stops, penalties passed on.
Structure the conversation
- Share the data first; ask for their view.
- Agree root cause and a corrective plan with dates.
- Agree how progress will be measured.
Follow through
- Review weekly until the trend recovers.
- Adjust buffers until performance is proven.
Run the Risk, every week.
One supply-chain shock, decoded in numbers, and what a data-driven plant does about it.
